Refund Policy

This Refund Policy explains how refunds work for coin purchases made on Daily Meet.

Coin Purchases

Coins are purchased through Google Play Billing, Apple In-App Purchase, or Razorpay, depending on your platform and region. Because coins are consumed instantly as you use chat, audio, and video calls with coaches, purchases are generally final and non-refundable, except as described below or as required by law.

When You May Be Eligible for a Refund

• You were charged for a purchase that did not deliver coins to your account due to a technical error.
• You were charged twice for the same purchase (duplicate transaction).
• A call was disconnected or failed due to an error on our end and coins were deducted without the call taking place.

How to Request a Refund

Contact us at support@dailymeet.in within 7 days of the transaction, with your account details, the transaction ID or receipt, and a description of the issue. We will review your request and respond within a reasonable time.

Platform Billing Refunds

If you purchased coins through Google Play or the Apple App Store, you may also request a refund directly through that platform's own refund process, subject to their policies.

Coach Payouts

This policy covers coin purchases by Users. Coach payout and earnings adjustments are handled separately and are not covered by this Refund Policy.

Changes to This Policy

We may update this Refund Policy from time to time. Continued use of the App after changes take effect constitutes acceptance of the revised policy.

Contact Us

For refund requests or questions, contact us at support@dailymeet.in.